Returns & Refunds

At Spreetail Deals, we want you to be satisfied with your purchase. If you need to return a product, please review the following policy.

1. Return Period

Customers may request a return within 30 days of the date the order was delivered.

You must contact us within this 30-day period to request a return.

2. Product Condition

We accept returns only for new products.

To be eligible for a return, the product must:

• Be unused

• Be unopened

• Remain in its original packaging

• Include the original accessories, manuals, and other items supplied with the product, where applicable

• Be accompanied by valid proof of purchase

Opened, used, damaged through customer use, or repackaged products may not be eligible for return.

3. Defective, Damaged, or Incorrect Products

If your product arrives damaged, defective, or different from the product you ordered, please contact us as soon as possible.

Please provide your order number and, when applicable, photographs or videos showing the issue.

After reviewing the situation, we may provide an appropriate resolution, which may include a refund or replacement, depending on the circumstances and product availability.

4. Non-Defective Returns

If you change your mind or otherwise want to return a non-defective product, you may request a return within 30 days of delivery, provided the product remains new, unused, unopened, and in its original packaging.

Return shipping costs for non-defective returns may be the customer's responsibility.

5. Non-Returnable Products

Products that have been opened, used, damaged after delivery through customer handling, or returned without the required original packaging may not be accepted.

Certain products may also be subject to product-specific return restrictions. Any applicable restrictions will be communicated on the product page or before purchase.

6. Return Authorization

Please contact us before sending any product back.

Do not send a product to our business address unless our customer service team specifically instructs you to do so.

Once your return request has been reviewed and approved, we will provide the appropriate return instructions.

7. Return Shipping

For returns caused by a defective, damaged, incorrect, or otherwise erroneous shipment from us, we will review the situation and provide an appropriate return solution.

For returns that are not caused by a defect, damage, or error on our part, the customer may be responsible for the return shipping cost.

8. Refunds

Once an approved return is received and inspected, we will process the applicable refund.

Refunds are generally processed within 7 business days after the returned product has been received, inspected, and approved.

After we process the refund, additional processing time may be required by your bank or payment provider before the funds appear in your account.

Refunds will generally be issued to the original payment method used for the purchase.

9. Exchanges

Spreetail Deals does not offer direct product exchanges.

If you receive a defective, damaged, or incorrect product, please contact us. Depending on the circumstances and product availability, we may offer a replacement or another appropriate resolution.

10. Contact Us

For return and refund requests, please contact:

Spreetail Deals
311 N Green St
Glasgow, KY 42141
United States

Email: info@spreetaildeals.com
Phone: +1 270-255-9448